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Comfortex and Color Lux® Customers

We regret to inform our valued customers that our company and manufacturing facility have officially ceased operations and will no longer be producing window treatments. This decision was made as part of a strategic transition, and we are pleased to share that we have merged with Alta Window Fashions. This merger allows us to continue providing exceptional service and quality products through a streamlined and more efficient process.

For any inquiries or support, please reach out to Alta Window Fashions directly, as they will now manage all related customer needs. We deeply appreciate your support over the years and look forward to continuing to serve you under this new chapter.

Color Lux® Mobile App

For any customers who purchased our Color Lux motorized window treatments, your shades will remain fully functional and can still be controlled using a mobile app. If you previously downloaded the Color Lux mobile app you can still use the app that is already installed on your device, however when the hosting ends you will likely not be able to access any new features, updates, or receive support as the app will no longer be maintained by the developers. The Color Lux® mobile app hosting will end on 11/5/2025.

To ensure continued seamless operation, it is recommended that you download a new app, 3L Smart Blinds, available on both the App Store and Google Play. Once downloaded you will need to set up a new account and reconnect your shades. Once installed, simply follow the step-by-step instructions to reconnect your shades to the new app. This process is quick and easy, allowing you to enjoy the convenience of controlling your window treatments as before.

Troubleshooting & Support

For help with your Comfortex or Color Lux® shades visit our YouTube Channel for hardware demonstrations and troubleshooting. For further assistance, please contact Alta Window Fashions customer service.